http://dennissnowblog.com/service-analysis/the-experience-of-great-customer-service/ Dennis Snow Blog Wed, 28 Dec 2011 18:27:26 +0000 hourly 1 http://wordpress.org/?v=3.3 http://dennissnowblog.com/service-analysis/the-experience-of-great-customer-service/#comment-13 Living-Deliberately.com » Two Tales of Customer Service… Tue, 15 Apr 2008 14:27:18 +0000 http://dennissnowblog.com/2008/04/14/the-experience-of-great-customer-service/#comment-13 [...] Trio restuarant in Knoxville, and a  thanks to Dennis Snow for articulating the difference between “task” oriented and “experience” oriented customer service. Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover [...] [...] Trio restuarant in Knoxville, and a  thanks to Dennis Snow for articulating the difference between “task” oriented and “experience” oriented customer service. Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover [...]

]]> http://dennissnowblog.com/service-analysis/the-experience-of-great-customer-service/#comment-12 David Kreiman Tue, 15 Apr 2008 13:06:51 +0000 http://dennissnowblog.com/2008/04/14/the-experience-of-great-customer-service/#comment-12 Thanks for sharing that video! I had not seen it. It is absolutely great. Thanks for sharing that video! I had not seen it. It is absolutely great.

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