http://dennissnowblog.com Dennis Snow Blog Thu, 02 Sep 2010 16:57:44 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://dennissnowblog.com/about-2/comment-page-1/#comment-599 3 Critical Things Outstanding Leaders Do Very Well Wed, 18 Aug 2010 15:00:01 +0000 http://dennissnowblog.com/?page_id=5#comment-599 [...] Jim Berkowitz on August 18, 2010 Here is a very insightful post from Dennis Snow, author of Unleashing Excellence, What Outstanding Leaders Do: Are effective leaders born or [...] [...] Jim Berkowitz on August 18, 2010 Here is a very insightful post from Dennis Snow, author of Unleashing Excellence, What Outstanding Leaders Do: Are effective leaders born or [...]

]]> http://dennissnowblog.com/about-2/comment-page-1/#comment-4 “If All You Have Is a Hammer, Everything Looks Like a Nail” « SAP CRM’s Blog Fri, 17 Jul 2009 20:36:48 +0000 http://dennissnowblog.com/?page_id=5#comment-4 [...] Dennis Snow, a founder of the famed Disney Institute, a well-known division of the Walt Disney Company that consults on customer service, recently posted a great blog on customer service excellence called the “DNA of Service Excellence”.  According to Dennis, organizations who deliver exceptional customer services have four common traits that they constantly hone on: [...] [...] Dennis Snow, a founder of the famed Disney Institute, a well-known division of the Walt Disney Company that consults on customer service, recently posted a great blog on customer service excellence called the “DNA of Service Excellence”.  According to Dennis, organizations who deliver exceptional customer services have four common traits that they constantly hone on: [...]

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