One of the most challenging situations that faces any leader is having to deal with a wrong fit employee. Leaders should, of course, give the employee a chance to improve through coaching, additional training, etc. But when those remedies don’t work, we have to let the wrong fit employee go. I find that too many leaders avoid the situation far too long, causing frustration for customers and for other employees.
Delay tactics are often justified with statements like, “Opinions about performance issues are sometimes too subjective to take such drastic action.” Management guru Mark Sanborn addresses the issue in a blog post titled, “7 Clues You’ve Got the Wrong Person on Your Team.” I especially like clue #1. While a certain amount of subjectivity might still be involved in such difficult people decisions, Mark’s list sure helps clarify the situation.